CHAMPRO - Notice history

File Share Service (M & P Drive) under maintenance

Website - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Custom Builder API - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Sales Dashboard - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Custom Production App (CPA) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Stock Production App (SPA) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Ticketing Systems - Operational

100% - uptime
Dec 2024 · 99.93%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Dynamics AX - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Warehouse Edge - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Web Reports - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Phone System - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

VPN - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

LogMeIn - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Google Workspace - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

File Share Service (M & P Drive) - Under maintenance

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

NewSoft - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

DMEDI - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

Bannockburn Internet Connection - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Electric Power - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Shipping Conveyor - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Wi-Fi - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

Sakira Internet Connection - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Electric Power - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

Sakira 2 Internet Connection - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Electric Power - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

Fresno Internet Connection - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Electric Power - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Third Party Outgoing Mail Server - Operational

100% - uptime
Dec 2024 · 99.93%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Notice history

Feb 2025

AX Scheduled Restart at 9:45am CST ***NOT SPAM***
  • Resolved
    UTC
    Resolved

    AX is back online.

  • Investigating
    UTC
    Investigating

    AX restart scheduled for 9:45am CST

AX Scheduled Restart at 10:30AM CST ***NOT SPAM***
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

AX Scheduled Restart at 1pm CST ***NOT SPAM***
  • Resolved
    UTC
    Resolved

    AX back online

  • Investigating
    UTC
    Investigating

Scheduled System Maintenance February 15 2025 (5PM - 6PM CST)***NOT SPAM***
  • Completed
    February 16, 2025 at 12:00 AMUTC
    Completed
    February 16, 2025 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progress
    February 15, 2025 at 11:00 PMUTC
    In progress
    February 15, 2025 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    February 15, 2025 at 11:00 PMUTC
    Planned
    February 15, 2025 at 11:00 PMUTC

    Team,

    We will be carrying out scheduled system maintenance on Saturday, February 15th, 2025, from 5 PM to 6 PM CST. During this time, end users may expect intermittent availability of CHAMPRO Resources listed below.

    Please do not hesitate to contact support if you have any additional questions or concerns. You may do so by opening a ticket on our support portal, http://itsupport/.

    Thank you,
    Champro IT

Scheduled System Maintenance Tonight 8PM - 9PM (CST) ***NOT SPAM***
  • Completed
    February 12, 2025 at 2:31 AMUTC
    Completed
    February 12, 2025 at 2:31 AMUTC

  • In progress
    February 12, 2025 at 2:00 AMUTC
    In progress
    February 12, 2025 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 12, 2025 at 2:00 AMUTC
    Planned
    February 12, 2025 at 2:00 AMUTC

    Team,

    We will be carrying out scheduled system maintenance tonight February 11th, 2025, from 8 PM to 9 PM CST. During this time, end users may expect intermittent availability of CHAMPRO Resources listed below.

    Please do not hesitate to contact support if you have any additional questions or concerns. You may do so by opening a ticket on our support portal, http://itsupport/.

    Thank you,
    Champro IT

Jan 2025

AX Scheduled Restart at 10:15am CST ***NOT SPAM***
  • Resolved
    UTC
    Resolved

    AX back online.

  • Investigating
    UTC
    Investigating

AX Scheduled Restart at 7:43 AM CST ***NOT SPAM***
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

Dec 2024

Scheduled Maintenance RingCentral GoLive (10AM -12 PM CST)
  • Completed
    December 30, 2024 at 6:00 PMUTC
    Completed
    December 30, 2024 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progress
    December 30, 2024 at 4:00 PMUTC
    In progress
    December 30, 2024 at 4:00 PMUTC
    Maintenance is now in progress
  • Planned
    December 30, 2024 at 4:00 PMUTC
    Planned
    December 30, 2024 at 4:00 PMUTC

    Team,

    We will be carrying out scheduled system maintenance today from 10 AM to 12 PM CST. During that time we will be transitioning our Phone Services from MXIE to RingCentral
    To ensure a smooth transition, please have both MXIE and RingCentral running this morning. You won't be dropped from any live calls during the switch.
    Once the transition is complete, you'll receive an updated notification.

    Please do not hesitate to contact support if you have any additional questions or concerns - you may do so by opening a ticket on our support portal http://itsupport/ .

    Thank you,
    Champro IT

Third Party Outgoing Mail Service (Mandrill) Partial Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Team,


    We’re currently experiencing degraded performance issues with the Third Party Outgoing Mail Service(Mandrill). Our team is currently working with Mandrill to restore our impacted services. We apologize for any inconvenience.

    Thank you,

    Champro IT

AX Scheduled Restart at 4:15pm CST ***NOT SPAM***
  • Resolved
    UTC
    Resolved

    AX back online

  • Investigating
    UTC
    Investigating

AX Scheduled Restart at 11:55 AM CST ***NOT SPAM***
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

Koerber Edge Maintenance
  • Completed
    December 06, 2024 at 6:00 PMUTC
    Completed
    December 06, 2024 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progress
    December 05, 2024 at 11:00 PMUTC
    In progress
    December 05, 2024 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    December 05, 2024 at 11:00 PMUTC
    Planned
    December 05, 2024 at 11:00 PMUTC

    Dear Team,

    This email is to inform you of a planned migration of our Edge platform from the current on-premises version to a cloud-based solution. This migration will begin today, December 5th, at 5:00 PM and is expected to conclude tomorrow, December 6th, at 12:00 PM.

    During this migration window, you may experience intermittent service disruptions or performance issues with Edge. We understand that this may cause temporary inconvenience, and we appreciate your patience and understanding as we complete this important upgrade.

    The move to a cloud-based platform will ultimately provide numerous benefits, including:

    • Improved Performance: Enhanced speed and reliability.

    • Increased Scalability: Greater capacity to handle growing demands.

    • Enhanced Security: Robust security features and data protection.

    We will provide updates as the migration progresses and notify you as soon as the process is complete and full service is restored.

    If you have any questions or concerns, please do not hesitate to contact the IT Support team.

    Thank you for your cooperation.

    -Thomas Kwiatkowski

Dec 2024 to Feb 2025

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