CHAMPRO - Notice history

All systems operational

Website - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Custom Builder API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Sales Dashboard - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Custom Production App (CPA) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Stock Production App (SPA) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Ticketing Systems - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 99.93%

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Oct 2024
Nov 2024
Dec 2024

Dynamics AX - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
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Dec 2024

Warehouse Edge - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Web Reports - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Phone System - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

VPN - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

LogMeIn - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Google Workspace - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

File Share Service (M & P Drive) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

DMEDI - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
100% - uptime

Bannockburn Internet Connection - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Electric Power - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
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Shipping Conveyor - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Wi-Fi - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
100% - uptime

Sakira Internet Connection - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Electric Power - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
100% - uptime

Sakira 2 Internet Connection - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Electric Power - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
100% - uptime

Fresno Internet Connection - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Electric Power - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Third Party Outgoing Mail Server - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 99.93%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

Scheduled Maintenance RingCentral GoLive (10AM -12 PM CST)
  • Completed
    December 30, 2024 at 6:00 PM
    Completed
    December 30, 2024 at 6:00 PM
    Maintenance has completed successfully
  • In progress
    December 30, 2024 at 4:00 PM
    In progress
    December 30, 2024 at 4:00 PM
    Maintenance is now in progress
  • Planned
    December 30, 2024 at 4:00 PM
    Planned
    December 30, 2024 at 4:00 PM

    Team,

    We will be carrying out scheduled system maintenance today from 10 AM to 12 PM CST. During that time we will be transitioning our Phone Services from MXIE to RingCentral
    To ensure a smooth transition, please have both MXIE and RingCentral running this morning. You won't be dropped from any live calls during the switch.
    Once the transition is complete, you'll receive an updated notification.

    Please do not hesitate to contact support if you have any additional questions or concerns - you may do so by opening a ticket on our support portal http://itsupport/ .

    Thank you,
    Champro IT

Third Party Outgoing Mail Service (Mandrill) Partial Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Team,


    We’re currently experiencing degraded performance issues with the Third Party Outgoing Mail Service(Mandrill). Our team is currently working with Mandrill to restore our impacted services. We apologize for any inconvenience.

    Thank you,

    Champro IT

AX Scheduled Restart at 4:15pm CST ***NOT SPAM***
  • Resolved
    Resolved

    AX back online

  • Investigating
    Investigating

AX Scheduled Restart at 11:55 AM CST ***NOT SPAM***
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

Koerber Edge Maintenance
  • Completed
    December 06, 2024 at 6:00 PM
    Completed
    December 06, 2024 at 6:00 PM
    Maintenance has completed successfully
  • In progress
    December 05, 2024 at 11:00 PM
    In progress
    December 05, 2024 at 11:00 PM
    Maintenance is now in progress
  • Planned
    December 05, 2024 at 11:00 PM
    Planned
    December 05, 2024 at 11:00 PM

    Dear Team,

    This email is to inform you of a planned migration of our Edge platform from the current on-premises version to a cloud-based solution. This migration will begin today, December 5th, at 5:00 PM and is expected to conclude tomorrow, December 6th, at 12:00 PM.

    During this migration window, you may experience intermittent service disruptions or performance issues with Edge. We understand that this may cause temporary inconvenience, and we appreciate your patience and understanding as we complete this important upgrade.

    The move to a cloud-based platform will ultimately provide numerous benefits, including:

    • Improved Performance: Enhanced speed and reliability.

    • Increased Scalability: Greater capacity to handle growing demands.

    • Enhanced Security: Robust security features and data protection.

    We will provide updates as the migration progresses and notify you as soon as the process is complete and full service is restored.

    If you have any questions or concerns, please do not hesitate to contact the IT Support team.

    Thank you for your cooperation.

    -Thomas Kwiatkowski

Nov 2024

AX Scheduled Restart at 1:50 PM CST ***NOT SPAM***
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
Scheduled Network Maintenance on Friday, November 8th, 2024 8:00pm - 10:00pm (CST) *** DO NOT MARK AS SPAM ***
  • Completed
    November 09, 2024 at 4:00 AM
    Completed
    November 09, 2024 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    November 09, 2024 at 2:00 AM
    In progress
    November 09, 2024 at 2:00 AM
    Maintenance is now in progress
  • Planned
    November 09, 2024 at 2:00 AM
    Planned
    November 09, 2024 at 2:00 AM

    Team,

    We will be carrying out scheduled system maintenance on Friday, November 8th, 2024 8:00pm - 9:00pm (CST). During this time, end users may expect intermittent availability of CHAMPRO Resources listed below.

    Please do not hesitate to contact support if you have any additional questions or concerns - you may do so by opening a ticket on our support portal http://itsupport/ .

    Thank you,
    Champro IT

AX Scheduled Restart at 1PM CST ***NOT SPAM***
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
AX Scheduled Restart at 8AM CST ***NOT SPAM***
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    AX is scheduled to be restarted at 8AM CST

Oct 2024

Scheduled Network Maintenance on Wednesday October 9th, 2024 8:00pm - 9:00pm (CST) *** DO NOT MARK AS SPAM ***
  • Completed
    October 10, 2024 at 2:00 AM
    Completed
    October 10, 2024 at 2:00 AM
    Maintenance has completed successfully
  • In progress
    October 10, 2024 at 1:00 AM
    In progress
    October 10, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    October 10, 2024 at 1:00 AM
    Planned
    October 10, 2024 at 1:00 AM

    Team,

    We will be carrying out a scheduled network maintenance on Wednesday October 9th, 2024, from 8 PM to 9 PM CST. During this time, end users may expect intermittent availability of CHAMPRO Resources listed below.

    Please do not hesitate to contact support if you have any additional questions or concerns - you may do so by opening a ticket on our support portal http://itsupport/ .

    Thank you,
    Champro IT

    Ref: 44281

AX Scheduled Restart at 10:35pm CST ***NOT SPAM***
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Ax will be restarted at 10:35pm

Oct 2024 to Dec 2024

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