CPA, AX systems availability

Resolved

Major outage

Started over 4 years agoMay 10, 2022Lasted about 1 hourMay 10, 202212:521:45 PMUTC

Affected

Sales Dashboard

Custom Production App (CPA)

Stock Production App (SPA)

Ticketing Systems

Dynamics AX

Updates

Resolved
May 10, 2022 at 1:45 PMUTC
Resolved
May 10, 2022 at 1:45 PMUTC
This incident has been resolved.
Monitoring
May 10, 2022 at 1:15 PMUTC
Monitoring
May 10, 2022 at 1:15 PMUTC
A fix has been implemented and services are fully operational. We'll closely monitor the services for a couple hours before closing this incident.
Identified
May 10, 2022 at 1:00 PMUTC
Identified
May 10, 2022 at 1:00 PMUTC
The problem has been identified and the teams are working on a solution. During this time, you may still experience issues.
Investigating
May 10, 2022 at 12:52 PMUTC
Investigating
May 10, 2022 at 12:52 PMUTC
We are currently investigating the cause of system downtime .

CHAMPRO - CPA, AX systems availability – Incident details