CHAMPRO - Third Party Outgoing Mail Service (Mandrill) Partial Outage – Incident details

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Third Party Outgoing Mail Service (Mandrill) Partial Outage

Resolved
Partial outage
Started almost 2 years agoLasted 1 hour 43 minutes

Affected

Ticketing Systems

Partial outage from 8:55 PM to 10:35 PM, Operational from 10:35 PM to 10:39 PM

Third Party Outgoing Mail Server

Partial outage from 8:55 PM to 10:35 PM, Operational from 10:35 PM to 10:39 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Team,


    We’re currently experiencing degraded performance issues with the Third Party Outgoing Mail Service(Mandrill). Our team is currently working with Mandrill to restore our impacted services. We apologize for any inconvenience.

    Thank you,

    Champro IT