CHAMPRO - Scheduled System Maintenance - Datacenter Relocation – Maintenance details

File Share Service (M & P Drive) under maintenance

MAY13

Scheduled System Maintenance - Datacenter Relocation

CompletedMay 13, 2023 at 1:00 PM – May 14, 2023 at 3:08 AMUTC

Affects

Website

Under maintenance from 1:00 PM to 3:08 AM

Custom Builder API

Under maintenance from 1:00 PM to 3:08 AM

Sales Dashboard

Under maintenance from 1:00 PM to 3:08 AM

Custom Production App (CPA)

Under maintenance from 1:00 PM to 3:08 AM

Stock Production App (SPA)

Under maintenance from 1:00 PM to 3:08 AM

Ticketing Systems

Under maintenance from 1:00 PM to 3:08 AM

Updates
  • Update
    May 14, 2023 at 3:08 AMUTC
    Update
    May 14, 2023 at 3:08 AMUTC

    Team,
    CHAMPRO datacenter has been successfully moved to Bannockburn location. All affected services are now back up and running! Thank you for your patience.

    Please do not hesitate to contact IT support if you have any questions or concerns - you may do so by opening a ticket on our support portal http://itsupport/ .

    Thank you,
    CHAMPRO IT

  • Completed
    May 13, 2023 at 9:00 PMUTC
    Completed
    May 13, 2023 at 9:00 PMUTC

    Maintenance has completed successfully

  • In progress
    May 13, 2023 at 1:00 PMUTC
    In progress
    May 13, 2023 at 1:00 PMUTC

    Maintenance is now in progress

  • Planned
    May 13, 2023 at 1:00 PMUTC
    Planned
    May 13, 2023 at 1:00 PMUTC

    Team,

    We will be relocating the Champro datacenter to the Bannockburn office on Saturday, 5/13/2023 from 8AM to 4PM CST. 

    During this time, you won’t be able to use the following services:

    • Website (champrosports.com)
    • Sales Dashboard (sales.champrosports.com)
    • CPA/Custom Production App (cp.champrtosports.com)
    • SPA Stock Production App (sp.champrtosports.com)
    • Web Reports
    • Remote Access and VPN
    • AX ERP- Edge WMS
    • Ticketing Systems
    • Phone System
    • File Sharing Servers

    You will be able to use the following services:

    • Google Workspace services (Gmail, Google Drive, Google Chat, Google Meet, etc.) 
    • Uniform Builder (ub.champrosports.com)

    Please note that we expect most of the services to be back online at around 1PM CST, however availability may still be intermittent as we continue to test and tune up the systems. As soon as our scheduled maintenance is complete, we will send you an update. Until then, you can get the most up-to-date information on our status page: status.champrosports.com/

    Please do not hesitate to contact support if you have any questions or concerns - you may do so by opening a ticket on our support portal http://itsupport/ .

    Thank you,
    Champro IT